Customer Care

At Franch Express, we are dedicated to delivering a seamless and reliable shipping experience. Our customer support team is always ready to assist with any questions or concerns you may have.

What you can expect from our customer service:

🧑‍💼 Expert Assistance: Our experienced representatives are here to help with:

📦 Shipment inquiries
🚚 Tracking updates
📍 Delivery status
🛠️ Problem resolution
⏳ Quick Response: We aim to handle your inquiries swiftly and efficiently.

🗣️ Multilingual Support: Our team is fluent in both English and Hindi for your convenience.

📲 Easy Contact Options:
Reach out via our simple “Raise a Query” feature on our website, or get in touch with us directly:

📞 Phone: +91 44 – 66332333
📧 Email: info@franchexpress.com

Customer Service Hours:

Monday to Friday: ⏰ 10:00 AM IST – 6:30 PM IST
Saturday: ⏰ 10:00 AM IST – 4:30 PM IST
Sunday: ❌ Closed
(Hours may change during public holidays or unforeseen events. We’ll keep you informed in advance of any updates.)

📝 Tip: For faster assistance, please have your tracking number handy when contacting our team.

Choose Franch Express for a professional, efficient, and trustworthy shipping experience every time.

 

Additional Information:

Our support team is committed to delivering exceptional service.
We work to resolve issues promptly and effectively.
Your feedback is important to us—we’re always improving our services.


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