Global Logistics Partner
To World’s Famous Brands
For Over 37 Years!
About Franch Express Courier Pvt. Ltd.
Established in 1987, Franch Express Courier Pvt. Ltd. has emerged as a premier courier service provider in South India, earning the trust and loyalty of clients over more than three decades. With a commitment to excellence, we have become synonymous with efficient and reliable courier services in the region.
Specialization in
South India
Operating through a vast network of 9,000 serviceable locations and 1200 branches, we cover Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, Telangana, and Pondicherry. Our reach extends from major commercial hubs to the tiniest villages, reflecting our deep-rooted presence and specialisation in serving every corner of South India. All of our warehouses are equipped with best in line CCTV facilities ensuring safety of all of our customers’ parcels and packages. We also provide digitalized PODs (Proof of Delivery) to ensure that the right parcels reach the right people.
Our Team
Our success is driven by a strong team comprising 250 travelling representatives, 1000 hub staff, and a multitude of delivery personnel. Additionally, our departmental heads, managers, and executives bring professional expertise to ensure seamless operations and exceptional service quality.
Our Network
With 73 strategically located hubs, our operations are well-supported for efficient transshipment. The administration of these hubs, along with our registered office in Chennai and regional offices in key cities, is equipped with modern communication systems and computerized administration to ensure smooth functioning.
Affordable Price, Certified Forwarders
Affordable Price, Certified Forwarders
Fleet Management
We manage a diverse fleet of approximately 200 vehicles, including major (20/17/14-foot containers) and minor (407/Tata Super Aces) vehicles. These vehicles are equipped with GPS systems for efficient tracking and are operated by trained staff to ensure safe and timely delivery.
Online - Tracking
Our advanced tracking system enables us to barcode each consignment, allowing for real-time tracking through our inter-linked computer systems. Our customer care operates dedicatedly to provide timely status updates, and our R&D department continuously works on enhancing our tracking system for improved efficiency.
Value-added Services
At Franch Express, we offer a range of value-added services to enhance customer experience. These include a dedicated Key Account Executive for personalized service, daily MIS reports for performance monitoring, and a 5-level escalation matrix for issue resolution. We also provide a Track and Trace facility with a dedicated customer dashboard on our website and organize regular service level update meetings to ensure customer satisfaction.
Franch Express is dedicated to providing secure and timely delivery services, ensuring that your packages, letters, parcels, cards are delivered promptly and safely. With our extensive network, dedicated team, and advanced tracking systems, we are committed to delivering excellence in courier services and exceeding customer expectations.
Managing Logistics for World's
Multinational Companies
The Board of Directors serves as the cornerstone of corporate governance, playing a pivotal role in guiding the strategic direction of our company. Comprising a diverse group of individuals with a wealth of experience and expertise across various industries, our Board is committed to upholding the highest standards of integrity.
The vision of a courier company should aspire to be a leader in the logistics industry by providing unparalleled service excellence. It envisions a future where every package is delivered on time, every time, fostering trust and reliability among customers. This vision embraces innovation, aiming not only to enhance .
Our Company GST exemplifies the strategic implementation of Goods and Services Tax as a means of driving operational efficiency and sustainable growth. As we navigate the complexities of the business environment, we remain steadfast in our commitment to transparency, compliance, and excellence
Our Partners
Our skilled personnel, utilising the latest communications, tracking and processing software, combined with decades of experience! Through integrated supply chain solutions, Equita drives sustainable competitive advantages to some of Australia’s largest companies.
A Global Logistics Partner
To World’s Famous Brands!!
Franch Express Group is a representative logistics operator providing full range of service in the sphere of customs clearance transportation worldwide.
Transparent
Pricing
Fast, Efficient
Delivery
Warehouse
Storage
We pride ourselves on providing the best transport and shipping services available allover the world. Our skilled personnel, utilising the latest communications, tracking and combined with experience through integrated supply chain solutions!
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The Best Courier Service in Tamilnadu
The Best Courier Service in Chennai
